POLICIES & COMPLIANCE
Velocity Broadband (VBB) strives to provide our customers with accessible, easy-to-understand information to make informed decisions about which services meet their needs. Consistent with that goal, this page is a place where customers and others can come to access and review the relevant policies, compliance agreements and other information about VBB services.
The links below provide you access to VBB's current policies & compliance.
General
Terms & Conditions of Agreement
CVAA Communications and Video Accessibility Act
- Velocity Notice of Program Accessibility
- Closed Captioning
- National Deaf Blind Equipment Program
- Telecommunications Relay Service
- 711 Relay Service
Dial 988: Suicide Prevention Lifeline Service
System Security and Integrity Plan
Velocity Voice
Multi-line Phone System 911 Notifications
National Suicide Prevention Lifeline - Dial 988